Boost your online ratings and reviews with UP Market’s Reputation Management Program.
How it Works
Your customers receive a simple survey question via email or text. They respond, sharing their experience with your business. If the review is positive they’re asked to post a review online! If the review is negative, you receive an email with the review and the customer’s contact info, so that you can follow up about the experience.
Starting at $97/month
$150 one-time set-up fee
Simply add your customers. All you need is their phone or email address to get started.
Input your recent customers name and email address and/or cell phone number into the form and sit back while our proprietary review funnel does the rest. Zero technical skills required.
Positive responders are immediately asked to leave a review on top sites like Google, Yelp or Facebook.
Our proprietary software automatically launches the application or page instantly on your customer’s mobile device or desktop browser.
Negative responders are directed to a feedback form and asked how your business can improve based on their experience.
Our proprietary feedback funnel catches any potentially negative reviews before they can show up online.
Customers receive a simple single-question survey via text message and/or to their inbox.
Your recent customer responds sharing their experience about your product/service and based on predetermined settings, are routed to post a review online or a company branded page matching the sentiment of their feedback!
Complete Reputation Management Platform.
Manage customer feedback and online reviews in one simple to understand dashboard that displays your overall feedback and online rating score of your business. Email and text alerts notify you and your staff to new ratings or reviews as soon as they happen.
Let Us Help You
Generate & Monitor Online Reviews
Our proprietary feedback funnel uses text messaging to get a 98% open rate and the highest conversion rate into 5-star online reviews for your business! You will get immediately notified via text message and email of all reviews good or bad. We also monitor all of the top review sites so you know exactly what people are saying about your business in real time.
RANK HIGHER ON GOOGLE
Manage Directories In One Place
Be found on Internet’s top local business directories and search engines. With real-time control of your listing across a network of 55+ leading sites, maps, and apps, we provide you with a guaranteed presence, making sure your correct and consistent NAP (Name, Address, and Phone) information is published, with updates appearing in real time.
Monitor Employee Performance
Our proprietary system allows you to assign feedback to a specific department or employee without customer knowledge, allowing unbiased evaluation of service strengths and weaknesses down to a department or employee level.
SOCIAL MEDIA EXPOSURE
Share Top Reviews On Your Site & Social Media
Our software will automatically identify your best customer reviews and post those reviews on your website, Google+ Page, Facebook timeline and Twitter feed. Improve your SEO with review optimization and social sharing.